I had the opportunity to met Donna Fenn (author of Upstarts! and writer for Inc Magazine) at the Inc 500 Conference in Washington DC this year. She went out of her way before the conference and sent me a coupon code for a reduced price entrance to the conference after I responded to one of her information requests on HARO (Help a Reporter Out).
Donna Fenn was on the Bouncehost mailing list for our 2009 Holiday video initiative. I spent a few hours on 12/20 preparing personalized video greetings (see here) for about 70 of our clients, mentors, and partners. Donna really enjoyed her personal greeting and posted a blog about it!